I used to be able to schedule a shutdown or restart with the RCT. At some point, probably through a workstation windows update (Windows 10) or an SCCM update, I am no longer able to do this. I am using the latest version of RCT, but it happened with the last version as well. I’m sure it’s a setting, probably on the workstations. The error is: “The network path was not found (Exception HRESULT: 0x80070035)”. I can do other things with workstations like a real time restart or shutdown, get device system information, etc.
Thank you.
RCT will use WMI and other items to connect to the remote device. As such try this to see with the same account you are using for RCT. We are doing this to see if you get a similar error.
- Open Task Scheduler
- Connect to the remote device.
- Create a basic schedule task
Interesting enough - I’m running Win11 on my workstation and that is where I’m running the console and RCT from… We are just now starting the rollout of Win 11 to staff. Those staff that have Win 11 I can create a remote scheduled task, but not those still on Windows 10. I get a “the remote computer was not found” error.
Sorry I was OOO last week. This reducing the issue down to either a DNS issue or security issue. In a nutshell that tool will schedule a Task on the remote computer, to do the reboot. If it doesn’t work outside of RCT then it will not work (at least not without Recast Agent installed).
As such you will need to look at why it is not working outside of RCT for you Windows 10 devices.
Thanks for the help. I didn’t realize that it worked for Win 11 until I started testing the remotes task manager. Im guessing it’s a firewall port.
Thanks again.