In our organization, we have our reverse lookup zone configured differently from the standard. It is, however configured and does provide a response. I understand the need for a reverse lookup in the tools as a security feature, but was it not possible to allow for the fact that internal networks will most likely not have the zone configured with records that match the internet standard?
I love these tools, and am looking into whether or not we can justify purchasing the Enterprise version, but I am often frustrated by these small “gotcha’s”.
Just out of curiosity though, what is the format of the PTR record the tool is looking for? My networking department is willing to make changes, but I need to tell them what the tool considers a properly formatted reverse lookup entry.