I have a Right-Click Tools (free version) user who is getting an error when trying to add a computer to a collection via “Recast RCT > Client Tools on Collection > Add Computers to Collection(s).” The error says “Error” in the “Name field” and “Generic failure” in the “Results” field.
I can’t replicate the error. We’re both using the same version of the tool: 3.2.6789.26935.
Doesn’t happen for him with all collections, just some. So far we haven’t been able to detect a pattern for the failures–seemingly random.
Anything to try beyond uninstall/reinstall the Right-Click Tools?
Thanks. Does your colleague have the same ConfigMgr permissions as you? If they’re trying to use the Add Computers to Collection(s) tool on a collection and they don’t have permissions, it might fail with an error similar to the one you’re seeing.