Greyed Out Options

mmensik · February 3, 2020, 1:35pm

I installed the latest version of the community tools, and now all my options are greyed out. Any suggestions to get this working again?

Thanks!

martym · February 3, 2020, 7:50pm

Hello! Can you verify which version of the tools are giving you the problem? There were a couple of versions that were having issues with grayed out menus, but the newest 4.1.2001 should have fixed the errors that we saw before.

One other thing to check, can you verify that the C:\ProgramData\Recast Software\Licenses folder only has the “Recast RCT Free.license” file in it? Remove any other files but make sure that the “Recast RCT Free.license” file exists in that folder.

mmensik · February 3, 2020, 8:06pm

Rookie mistake, I should have included that. 4.1.1912

The “Recast RCT Free.license” does exist in programdata

mmensik · February 5, 2020, 7:38pm

Updating to version 4.1.2001 solved this issue.