Hi,
I’ve been working through the install of RCT enterprise. This is for a client who manages the licensing/software with recast. I was provided with the installer and a license file from the portal (i have no access to the portal myself).
I’ve installed the software on an SCCM DP. The IIS site is working fine and I have an agent communicating. I installed the proxy and the tests with AD and sccm pass.
After the install, i did not get any new menu item in the SCCM console.
In the app eventlog i also have .net runtime error stating it failed to activate the license (failed connection to activation.recastsoftware.com:443) the server does not have internet access and i cannot give it internet access.
The licensing menu in the portal shows that i have community, enterprise, kiosk manager and automation and all an OK status.
In the recastmanagementserver log in programdata..\logs i also have a fairly constant: authorization failed. denyanonymousauthorizationrequirement: requires an authenticated user failure.
The doc also mentions that the tools install location is in the following folder but i do not have this either.
Recast Software Version 5: C:\Program Files(x86)\Recast Software\Recast Console Extension
thanks