RCT 4.9 Schedule Restart or Shutdown

Hello there. We are trialling the community version of Right Click Tools to see if the enterprise version is what we need.

So far I have been able to schedule restarts on our servers without issue.
But this month, I get the below error when I click “start” after filling out all the time/date etc on the dialog box:

Error: The scheduled task creation did not return a process ID.
Return Value: recast.RCT.Server.Plugins.Abstractions.CimInterfaces.RecastCimMethodParameter

I have attached a screenshot also:

This worked last month without issue.
The version we are using is:

Desktop installed version: 4.9.2210.3002
Server installed version: 4.9.2210.3001

Any help would be greatly appreciated.
Thank you

Hi Eugene,

Hope all is well! When you have a second, can you send a screenshot of the values that you’re filling in for the time/date dialog box prior to submitting? I’d like to see if I can potentially recreate the behavior in our test environment.

Best,

Branden

Hello Branden,

No problem. Screenshot is attached.

Hi Eugene,

Could you change “Date Format” to MMddyyyy and attempt to schedule the restart again?

I’ve noticed in my test environment there are some issues with ddMMyyyy format. Even though the date format is not the same as in your Start Date value, the restart will work correctly

Hello Aapo,

I get a different error when I try that:

Error: Create scheduled task failed with exit code 2147500037