I am trying to test RCT in our environment but have been unable to succesfully install.
I’ve retreived a couple different download links and no success w/either.
After running the installer, RCT does not appear in the SCCM console.
I’ve deselected ‘Only Allow Console Extensions that are Approved’ as I had seen mentioned somewhere and retried the process a couple of times with no luck still.
Any suggestions?
Hello Alec!
Thank you for contacting the Recast Software Support Team, I’d be happy to assist. Does the Recast Console Extension show up at all in Programs/Apps & Features? I’ve seen where it’ll install a ghost of the program and won’t show up in SCCM until you uninstall that and then reinstall.
Respectfully,
Alex E.
Technical Support Engineer
support@recastsoftware.com
Learn more at Recast Academy!
Good morning!
Yes it does,
And i had read that, so i’ve tried uninstalling/reinstalling a few times and no success
Alec,
Can you try uninstalling it using Microsoft’s Official Troubleshooter Tool found here: Official Microsoft Troubleshooter and let me know if it comes up after reinstalling?
Respectfully,
Alex E.
Technical Support Engineer
support@recastsoftware.com
Learn more at Recast Academy!