RCT Free 2.4 - FQDN problem

1

Hi, you’ve made a great util, but it seems there are problems with FQDN connections to my filial’s forests.

For example, I call: Now Micro Right Click Tools > Client Tools > Client information
And I got the error log:

17:43:16 - Updating General Tab 
17:43:26 - Error getting site code -  Cannot convert value "\\TEST81.COMITAMSK.LAN\root\ccm:SMS_Client" to type "System.Management.ManagementClass". Error: "Access denied "
17:43:32 - Error getting HTTP port Exception calling "OpenRemoteBaseKey" with "2" argument(s): "The network path was not found.
"
17:43:32 - Error getting the server locator point -  You cannot call a method on a null-valued expression.
17:43:32 - Error getting the HTTPS port -  You cannot call a method on a null-valued expression.
17:43:37 - Error getting the management point -  Cannot convert value "\\TEST81.COMITAMSK.LAN\root\ccm:SMS_Authority.Name='SMS:'" to type "System.Management.ManagementObject". Error: "Access denied "
17:43:37 - Error getting Internet Management Point - You cannot call a method on a null-valued expression.
17:43:42 - Error getting DNS Suffix -  You cannot call a method on a null-valued expression.
17:43:47 - Finished updating the General Tab! 
17:43:47 - Updating Components Tab 
17:43:52 - Finished updating the Components Tab 
17:43:52 - Updating Cache Tab 
17:44:02 - Finished updating the Cache Information Tab 
17:44:02 - Updating Applications Tab 
17:44:07 - Did not find any apps! 
17:44:07 - Updating Execution History Tab 
17:44:12 - Error connecting to remote registry - Exception calling "OpenRemoteBaseKey" with "2" argument(s): "The network path was not found.
"
17:44:12 - Finished getting the Execution History 
17:44:12 - Updating Boundaries Tab 
17:44:18 - Error connecting to remote registry - Exception calling "OpenRemoteBaseKey" with "2" argument(s): "The network path was not found.
"
17:44:23 - Error connecting to remote registry - Exception calling "OpenRemoteBaseKey" with "2" argument(s): "The network path was not found.
"
17:44:28 - Finished updating boundary tab!

I’ve no problems with DNS:
C:\Windows\System32>ping TEST81.COMITAMSK.LAN
Pinging TEST81.COMITAMSK.LAN [192.168.2.127] with 32 bytes of data:
Reply from 192.168.2.127: bytes=32 time=10ms TTL=126

C:\Windows\System32>nslookup 192.168.2.127
Server: xxxxx.comita.lan
Address: 192.168.164.3
Name: test81.comitamsk.lan
Address: 192.168.2.127

================================

Tool Version: 2.4
Reverse DNS Lookup when Pinging Computers - disabled
Use FQDN instead of name when connecting to computers - enabled

I also tried to enable “Reverse DNS Lookup when Pinging Computers”, but got the same error.

Everything is fine when I use RCT tools in the same domain, but I get errors when I trying to use it with all my additional forests. It is no firewall issue - I disabled it for tests - no good.

Can you help me?

2

This sounds more like a permissions issue. The Access Denied errors indicate that the user that you launched the ConfigMgr console as does not have permissions to the remote machine. Similarly, the OpenRemoteBaseKey error is likely a permissions issue. Is your account a local administrator on the device you’re trying to manage?

3

Yes, of course. I have 2 side forest trust relationships between all my forests.
I run System Center Configuration managers under Enterprise admin account.

But it looks like a premissions issue. I try to fix it.