Hi all,
when I Login to the recast Portal it Shows me that there is no license found. Also when I click on the download Buttons, nothing happens. I have a valid license.
Could you try logging out and logging in again? We had a configuration issue on the website that I think is resolved now.
Still the same problem
Do you have the same issue if you open an incognito window and signing in?
yes.
I have to write more, because I Need 20 characters
Are you using Internet Explorer? If so, could you try accessing the site in Chrome, Edge or Firefox to see if it works any better? I spoke to our web developer and it sounds like some of the web components we’re using have problems in IE.
With Firefox it works. Thank you.