Schedule Restart Error Code 2147500037

Right Click Tools- Community
1

Hi, when I create a new Schedule Restart from right click on a collection RecastRightClick reply with the error code in object. Here the screenshots.

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image619×626 26.5 KB

This scheduled task are urgent, how can I resolve, please?

Thank you so much.
LukeVI

2

Can you check that start time? When trying it as you have it listed “8”, I also get an error. However when entering “8:00” it is able to schedule the time correctly.

3

No, the error still here with 8:00 too.

4

To verify, which version are you running, I can’t seem to recreate in my test environment. If you are not up to the most current version can you also get me logs?

Here’s documentation on getting the logs. Then please email them to support@recastsoftware.com

https://docs.recastsoftware.com/features/Troubleshooting/Logs/index.html#right-click-tools

5

I am having the same issue with version 4.6.2103 community edition.

Danny

6

Hi all

I m having the same issue too with the last update 4.8.2109
It was working few months ago
Now we have the error code 2147500037, on each collection, on each devices.

Is anybody find the solution?

Thanks
David

7

Hi David,

Hope all is well! Can you test if you’re able to schedule a restart 48 hours from now and let us know if you see the same error?

Best,

Branden

8

Hi Branden

Yes it works. I don’t know why…Is there an explication? Is this a bug?

Thanks
David

9

Is it possible by chance that you were scheduling restarts for machines in different time zones for times that might have already taken place?